Information

Introduction

Welcome to Noir Cité. By placing an order, you enter a refined agreement defined by elegance, exclusivity, and trust. These terms govern every interaction with our brand.

 

 Craftsmanship & Products

Each Noir Cité piece is meticulously designed with a focus on detail, quality, and timeless luxury. Subtle variations in texture or finish are part of the uniqueness and authenticity of every item.

 

Pricing

All prices are displayed in euros (€) and include applicable taxes unless stated otherwise. Noir Cité reserves the right to adjust pricing in alignment with market and brand positioning.

 

Orders & Payment

Orders are confirmed upon successful payment. We offer secure and trusted payment methods to ensure a seamless purchasing experience.

 

 Delivery

Every order is handled with care and precision. While we aim for timely delivery, Noir Cité is not liable for delays beyond our control.

 

Returns & Right of Withdrawal

  • Returns are accepted within 14 days of receipt.
  • Items must be returned in pristine condition, unused, and in original packaging.
  • Limited, exclusive, or personalized items may not be eligible for return.

 

Quality Assurance

We stand behind the excellence of our products. In the rare case of a defect, Noir Cité will provide an appropriate solution, reflecting our commitment to luxury service.

 Liability

Noir Cité shall not be held liable for indirect or consequential damages resulting from the use of our products.

 

Intellectual Property

All designs, branding, and creative expressions are the exclusive property of Noir Cité. Unauthorized use is strictly prohibited.

 

 Governing Law

These terms are governed by the laws of the Netherlands.

 

Payment
You complete your payment at checkout as you would with any regular order.

Order Placement
Once your order is placed, your item is reserved exclusively for you.

Order Confirmation
You will receive a confirmation email with all your order details.

Waiting Time
As this item is not yet in stock, there will be a waiting period. Estimated delivery times are always mentioned on the product page.

Production & Processing
Your item is carefully produced or prepared with attention to detail and quality.

Delivery
Once your order is ready, it will be shipped to you. You will receive a tracking number to follow your delivery.

 

  • Pre-order items may have longer delivery times.
  • Orders including pre-order items will usually be shipped together once all items are available.
  • Payments are processed immediately at checkout.Pre Order

 

You will be kept up to date at all times. Throughout the entire process, you will receive timely email updates at every important stage of your order — from confirmation and production to shipment and delivery.